The Practice of Management written by
A. Peter F Drucker
B. Terry
C. Louis Allan
D. Hendry Fayol
ANSWER: A
Management is what a manager does
A. Peter F Drucker
B. Terry
C. Louis Allan
D. Hendry Fayol
Answer: C
The first man who advocated the view that
the management should and can be taught is
A. Harold Koontz
B. Terry
C. Louis Allan
D. Hendry Fayol
Answer: D
The first workman authority in management
is
A. Mary Parkett
B. Lillian Gilberth
C. White Head
D. Elton Mayo
Answer: B
To manage is to forecast and plan, to
organize, to compound, to co-ordinate and to control. This definition was given
by
A. Peter F Drucker
B. Hendry Fay
C. Louis Allan
D. Terry
Answer: B
Luther Gullik classifies the function of
management as
A. POSDCORA
B. POSTCARD
C. POSDCORB
D. POSDORBC
Answer: C
Management is the art of getting things
done through and with an informally organized
A. Harold Koon
B. Terry
C. Louis Allan
D. Hendry Fayol
Answer: A
The Era of Scientific Management is
A. 1880-1930
B. 1880-1931
C. 1880-1932
D. 1880-1933
Answer: A
Management is the art and science of
decision making and leadership
A. Harold Koontz
B. Donald J Clough
C. Louis Allan
D. Terry
Answer: B
The most popular management think of modern
times is
A. Mary Parkett
B. Lillian Gilberth
C. Peter Drucker
D. Elton Mayo
Answer: A
Father of principles of management
A. Mary Parkett
B. Lillian Gilberth
C. Henry Fayol
D. Elton Mayo
Answer: C
Pioneer of Human Relations is
A. Mary Parkett
B. Lillian Gilberth
C. Henry Fayol
D. Elton Mayo
Answer: D
Management and administration are
A. same
B. different
C. partly same and partly different
D. same and different
Answer: C
Espirit de corps meanS
A. union is strength
B. service is our motto
C. buyer beware
D. product is our strength
Answer: A
Henry
Fayol laid down
A. 12 principles
B. 14 techniques
C. 14 principles
D. 15 principles
Answer: C
F.W. Taylor is associated with
A. Scientific Management
B. Future management
C. Modern management
D. Principles of management
Answer: A
Function is regarded as the essence of
management
A. Organizing
B. staffing
C. co-ordination
D. staffing
Answer: C
Henry Fayol was a French
A. Industrialist
B. Writer
C. Manager
D. Actor
Answer: A
Principles of Management was contributed by
A. Mary Parkett
B. Lillian gilberth
C. Hendry Fayol
D. Elton Mayo
Answer: C
Control system of an organisation has no
influence over the
A. internal environment
B. external environment
C. customers
D. government
Answer: B
The chain of command from the highest authority
to the lowest level in the organization is
A. Unity of direction
B. Unity of command
C. Centralization
D. Scalar chain
Answer: D
General and Industrial Management was
written by
A. Harold Koontz
B. Teery
C. Louis Allan
D. Hendry Fayol
Answer: D
Study of the movements of both the workers
and the machine to eliminate wasteful movement is
A. fatigue study
B. time study
C. motion study
D. work study
Answer: C
Henry Fayol concentrated on
A. top management
B. lower level management
C. middle level management
D. workers
Answer: A
Contingent plan to meet environmental
pressures is
A. objective
B. strategies
C. polices
D. rules
Answer: B
Every subordinate should receive orders
from and be accountable to only one superior is
A. Unity of direction
B. Unity of command
C. Centralization
D. Scalar chain
Answer: B
Every subordinate should receive orders
from and be accountable to only one superior is
A. Unity of direction
B. Unity of command
C. Centralization
D. Scalar chain
Answer: B
A statement of expected results expressed
in numerical terms for a definite period of time in the future is known as
A. objective
B. strategies
C. procedures
D. budgets
Answer: D
The principle seeks to ensure unity of
action is
A. Unity of direction
B. Unity of command
C. Centralization
D. Scalar Chain
Answer: C
The harmonising or
synchronising of individual
efforts with the purpose of achieving group goals
A. Coordination
B. Control
C. Decision making
D. Delegation
Answer: A
An obligation to perform certain functions
and achieve certain results
A. Responsibility
B. Decentralisation
C. centralisation
D. Delegation
Answer: A
Steps to be taken for selecting sales
persons is an example of
A. Rules
B. Procedures
C. Policy
D. Methods
Answer: B
Piece Rate System is contributed by
A. Harold Koontz
B. Taylor
C. Louis Allan
D. Hendry Fayol
Answer: B
An identified group of people contributing
their efforts towards the attainment of goals is called an
A. organization
B. business
C. management
D. department
Answer: A
An identified group of people contributing
their efforts towards the attainment of goals is called an
A. organization
B. business
C. management
D. department
Answer: A
Allotment of work to each worker on the
basis of the capacity of an average worker functioning in the normal working
condition is
A. social task planning
B. scientific task planning
C. not a planning
D. scientific organizing
Answer: B
A system of co-operative activities of two
or more persons is called
A. department
B. co-ordination
C. organization
D. control
Answer:
C
A study relating to the fixing of the
working hours with rest periods to recoup the energy while performing in job is
called.
A. fatigue study
B. time study
C. motion study
D. work study
Answer: A
Formal authority flows from upwards to
downwards in
A. formal organization
B. informal organization
C. business or oganisation
D. strategic organization
Answer: A
The first and foremost function of
management is
A. planning
B. organizing
C. controlling
D. co-ordination
Answer: A
The first and foremost function of
management is
A. planning
B. organizing
C. controlling
D. co-ordination
Answer: A
Which organisaitonal relationship gives a
greater job satisfaction and results in maximum production
A. formal organization
B. informal organization
C. business or oganisation
D. strategic organization
Answer: B
Long term planning is
A. 1 months
B. 1 year
C. 2 to 5 years
D. 5 to 15 years
Answer: D
The selection of best alternative from many
alternatives is known as
A. selection
B. decision-making
C. organizing
D. budgeting
Answer: B
Medium term planning is
A. 6 months
B. 1 year
C. 2 to 5 years
D. 5 to 15 years
Answer: C
Placing purchase order is an example of
A. programmed decision
B. non-programmed decision
C. major decision
D. decision
Answer: A
Short term planning is
A. 6 months
B. 1 year
C. 2 to 5 years
D. 5 to 15 years
Answer: B
The decision deal with novel and
non-repetitive problems is
A. programmed decision
B. non-programmed decision
C. individual decision
D. non-economic decision
Answer: B
Planning lays down the overall objective,
strategies and polices for the total enterprise is
A. corporate planning
B. divisions planning
C. unit planning
D. department planning
Answer: A
The decision which has long term impact on
business is
A. programmed decision
B. non-programmed decision
C. individual decision
D. non-economic decision
Answer: B
The planning focus specific functional
areas of business is
A. corporate planning
B. divisions planning
C. unit planning
D. department planning
Answer: B
The decision which relates to day-to-day
operation of an organization is known as
A. major decision
B. organisational decision
C. personal decision
D. operative decision
Answer: D
Planning focus on day-to-day actions of
work units is
A. corporate planning
B. divisions planning
C. unit planning
D. department planning
Answer: C
The decision which does not incur any
expenses is known as
A. economic decision
B. crisis decision
C. non-economic decision
D. problem decision
Answer: C
Strategic planning is
A. long term planning
B. medium term planning
C. short term planning
D. annual planning
Answer: A
The decision which is implemented within
the concerned department is known as
A. economic decision
B. departmental decision
C. non-economic decision
D. problem decision
Answer: B
Strategic planning is done at
A. high levels of management
B. lower level of management
C. subordinates
D. workers
Answer: A
Operational planning is done at
A. high levels of management
B. lower level of management
C. subordinates
D. workers
Answer: B
Crisis decision is also known as
A. group decision
B. major decision
C. minor decision
D. spot decision
Answer: D
Operational planning is
A. Short term planning
B. medium term planning
C. Long term planning
D. annual planning
Answer: A
A decision taken to meet unexpected
situations is known as
A. economic decision
B. crisis decision
C. non-economic decision
D. problem decision
Answer: B
The assumptions about future derived from
forecasting and used in planning are known as
A. planning premises
B. freehold premises
C. business premises
D. corporate premises
Answer:
A
The authority flows from top to bottom
through the structure of an organization is
A. The acceptance of authority theory
B. The formal authority theory
C. The competence theory
D. The organisaiton theory
Answer: B
Goals, aims, purposes, missions and target
is also known as
A. strategies
B. policies
C. rules
D. objectives
Answer: D
Contingent plan to meet environmental
pressure is
A. objective
B. strategies
C. policies
D. rules
Answer: B
If the subordinates do not accept the
command of their superior, then the superior cannot be said to have any
authority over them is given in.
A. The acceptance of authority theory
B. The formal authority theory
C. The competence theory
D. The organisaiton theory
Answer: A
A chronological sequence of steps to be
undertaken to enforce a policy and to attain an objective is known as
A. objectives
B. strategies
C. procedures
D. rules
Answer: C
The type of authority is invested with the
persons by virtue of the office held by them is
A. The acceptance of authority theory
B. The formal authority theory
C. The competence theory
D. The organisaiton theory
Answer: C
The process of establishing a time sequence
for the work is known as
A. objective
B. schedules
C. procedures
D. budgets
Answer: B
The process of establishing a time sequence
for the work is known as
A. objective
B. schedules
C. procedures
D. budgets
Answer: B
The process whereby a manger shares his
work and authority with his subordinates is
A. Decentralisaiton
B. Responsibility
C. Delegation
D. decision making
Answer: C
A Rigid plan, no scope for discretion
A. schedules
B. rule
C. procedures
D. budgets
Answer:
B
The subordinate is granted authority to
perform all the functions in his department or division is
A. general delegation
B. formal delegation
C. specific delegation
D. informal delegation
Answer: A
In management process, the most
misinterpreted word is
A. Organizing
B. Delegating
C. Controlling
D. Planning
Answer: A
The departmentS that an event management
company will have is
A. Creative
B. Production
C. Client servicing
D. All of the above
Answer: D
Who said, Management is a multiple purpose
organ that manages a business, manages a manager and manages workers and work
A. Harold Konntz
B. Peter Drucker
C. Kenneth O ‘Donell
D. Anonymous
Answer: B
Under mechanism of scientific management,
scientific task setting includes
A. Time study
B. Motion study
C. Method study
D. All of the above
Answer: D
Management as a discipline is the function
of
A. Science
B. Art
C. Creativity
D. All of the above
Answer: C
Which theory assumes that people are naturally
lazy and will avoid work and responsibilities if possible
A. Theory X
B. Theory Y
C. Theory Z
D. None of the above
Answer: A
Who is the person you have to give
importance under the company’s checklist before making call to the consultant
A. Managers
B. Employees
C. Customer
D. All of the above
Answer: B
What is one of the most significant
inhibitors in customer preference while purchasing perishable items in retail
A. Proximity of markets
B. Customer preference to brands
C. Both (A) and (B)
D. None of the above
Answer: A
The objectives in corporate governance are
A. Growth
B. Stability
C. Shareholders value maximization
D. All of the above
Answer: D
The word---- denotes a function, a task, a
discipline
A. Management
B. Leadership
C. Motivation
D. None of the above
Answer: A
The concept of SBU includes
A. Unrelated products and businesses that
are separated
B. The fact that each SBU has its own CEO
C. A scientific method of grouping the
business
D.All of the above
Answer: D
The factors coming under philosophy of
scientific management are
A. Co-operation
B. Maximum output
C. Harmony
D. All of the above
Answer: D
Advantage of delegation of authority
results in prompt
A. Understanding
B. Decision making
C. Both (A) and (B)
D. None of the above
Answer: B
Costliness of the ________ is the
overriding factor determining the extent of decentralization
A. Decision
B. Staffing
C. Controlling
D. Managing
Answer: A
Which law states that you get what you
deserve and not what you desire
A. Law of destiny
B. Law of Karma
C. Law of vision
D. Law of peace
Answer: A
Positive motivation makes people willing to
do their work in the best way they can and improve their
A. Skills
B. Performance
C. Both (A) and (B)
D. None of the above
Answer: B
Which is a tool for corporate governance
A. Management
B. Communication
C. Coordination
D. All of the above
Answer: B
Who is the father of the three-needs theory
A. Vroom
B. McClelland
C. Peter Drucker
D. None of the above
Answer: B
The non-financial type of motivators would
be
A. Encouragement
B. Freedom
C. Recognition
D. All of the above
Answer: D
Learning organizations are adaptive to
their________environment
A. Internal
B. External
C. Work
D. None of the above
Answer: B
Fredrick Winslow Taylor’s Mechanism of
Scientific Management includes
A. Scientific task setting
B. Planning the task
C. Standardization of tools and equipments
D. All of the above
Answer: D
Under the principles of effective ______ it
is said that never delegate and disappear
A. Delegation
B. Management
C. Organisation
D. Centralisation
Answer: A
The higher the ________ level of the
employee, the lower the job satisfaction
A. Managerial
B. Educational
C. Satisfaction
D. None of the above
Answer: B
What is the result of human limitation to
the span of management
A. Delegation
B. Satisfaction
C. Motivation
D. Development
Answer: A
The different A’s of the service sector are
A. Acceptability, Awareness, Answerability
B. Acceptability, Awareness, Availability
C. Administration, Awareness, Availability
D. Acceptability, Acknowledgement,
Availability
Answer: B
The external factors that limit control are
A. Govt. policies
B. Market changes
C. Economic changes
D. All of the above
Answer: D
Communication barriers in the international
environment is
A. Loss by transmission
B. Loss by poor retention
C. Poor listening
D. All of the above
Answer: D
Management is a creative and________process
A. Systematic
B. Continuous
C. Long
D. None of the above
Answer: B
The old control technique(s) which were
used through years is
A. Unity of policies
B. Break-even analysis
C. Budgetary control
D. All of the above
Answer: D
What does a mission statement specify that
the organization will achieve
A. Goals
B. Profit
C. Both (A) and (B)
D. None of the above
Answer: A
The process of influencing people is
A. Motivation
B. Leadership
C. Delegation
D. Controlling
Answer: B
The following is the elements of control
A. Authority and knowledge
B. Guidance and direction
C. Constraint and restraint
D. All of the above
Answer: D
Which type of strategies do professional
managers help organizations in chalking out
A. Corporate
B. Multi-disciplinary
C. Both (A) and (B)
D. None of the above
Answer: A
The Limitation of control is
A. External factors
B. Fixing of responsibility
C. Internal factors
D. Both (A) and (B)
Answer: D
MBO was invented by
A. Peter Drucker
B. Koontz & O ‘Donell
C. Henry Fayol
D. None of the above
Answer: A
The relationship for selecting the span of
control would be
A. One to one
B. Cross relationship
C. Direct group
D. All of the above
Answer: D
Management is said to be the combination of
three factors, arts, science and the third is
A. Profession
B. Authority
C. Communication
D. None of the above
Answer: A
One of the popular forecast is
A.
Technological
B.
Economic
C.
Demand
D.
None of the above
Answer: C
Events are occurrences designed for
________ interests
A. Marketing
B. Customer
C. Both (A) and (B)
D. Company
Answer: A
The Limitation of business planning is
A. Time Consuming
B. Expensive device
C. Heavy cost of planning
D. All of the above
Answer: D
The philosophy of management known as total
quality management developedprimarily out of the work of
A. Henri Fayol
B. Frederick Taylor
C. Robert McNamara
D. W. Edwards Deming
Answer: D
Possibly the most important pre-20th
century influence on management was
A. Therbligs
B. The industrial revolution
C. Scientific management
D. The division of labor
Answer: B
The need involves the desire to affiliate
with and be accepted byothers
A. Esteem
B. Belongingness
C. Safety
D. Self Actualization
Answer: B
Needs that impel creativity and innovation,
along with the desire to have aproductive impact on our surroundings are
___________ needs
A. Existence
B. Relatedness
C. Growth
D. None of the Above
Answer: C
Division of labor, authority hierarchy,
formal selection, formal rules andregulations, impersonality, and career
orientation are all features of
A. Weber's ideal type bureaucracy
B. General administrative theory
C. Fayol's principles of management
D. Taylor's principles of management
Answer: A
In what order do managers typically perform
the managerial functions
A. organising, planning, controlling,
leading
B. organising, leading, planning,
controlling
C. planning, organising, leading, controlling
D. planning, organising, controlling,
leading
Answer: D
Who of the following is the industrial
philanthropist
A. Frederick Taylor
B. Seebohm Rowntree
C. Henry Ford
D. Max Weber
Answer: B
What are the three interpersonal roles of
managers
A. Figurehead, leader and liaison
B. Spokesperson, leader, coordinator
C. Director, coordinator, disseminator
D. Communicator, organiser, spokesperson
Answer: B
At what level of an organisation does a
corporate manager operate
A. Functional
B. Operational
C. Middle level
D. Top level
Answer: C
What is the guiding principle behind New
Public Management
A. Profit maximisation
B. Introducing private sector business
principles into the public sector
C. Replacing public management with private
sector management
D. Restructuring public organisations
Answer: B
Which one is not a recognised key skill of
management
A. Conceptual skills
B. Human skills
C. Technical skills
D. Writing skills
Answer: D
Which of these is not part of the
recognised challenges for modern managers
A. Micro-managing the workforce
B. Managing communications
C. Managing change
D. Managing the learning organisation
Answer: D
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