Q.___ is the science or study of individual human behaviour.
(i) Chemistry
(ii) Psychology
(iii) Computers
(iv) Mathematics.
Ans: (ii) Psychology
Q.The study of Organizational Behaviour is categorized into Micro and Macro OB. Micro OB deals with ___ and ___.
(i) Individual & groups
(ii) Groups & teams
(iii) Teams and individuals
(iv) organizations and departments,
Ans: (i) individuals and groups
Q.___ is the study of the human race and culture.
(i) Sociology
(ii) Ergonomics
(iii) Political science
(iv) Anthropology.
Ans: (iv) Anthropology
Q. "______________ are social inventions for accomplishing goals through group efforts"
Management
Organization
Leadership
Behavior
Ans: (B)
Organization
Q. According to Katz, when managers have the mental ability to analyze and diagnose complex situations, they possess skills.
Technical
Leadership
problem-solving
conceptual
Ans:(D)
conceptual
Q. Psychology's major contributions to the field of organizational behavior have been primarily at what level of analysis?
the level of the group
the level of the individual
the level of the organization
the level of the culture
Ans: (B)
the level of the individual
Q. Which of the following OB topics is not central to managing employees' fears about terrorism?
Emotion
Motivation
Communication
work design
Ans: (D)
work design
Q. Experiments performed by Ivan Pavlov led to what theory?
classical conditioning
operant conditioning
social learning
behavior shaping
Ans: (A)
classical conditioning
Q. According to operant conditioning, when behaviour is not reinforced, what happens to the probability of that behaviour occurring again?
It increases.
It declines.
It remains unchanged.
It becomes zero.
Ans: (B)
It declines.
Q. The application of reinforcement concepts to individuals in the work setting is referred to as
classical conditioning
self-management
Reengineering
OB Mod
Ans: (D)
OB Mod
Q. In attribution theory, what is distinctiveness?
whether an individual displays consistent behaviors in different situations
whether an individual displays different behaviors in different situations
whether an individual displays consistent behaviors in similar situations
whether an individual displays different behaviors in similar situations
Ans: (B)
whether an individual displays different behaviors in different situations
Q. ______________ is the process of screening out information that we are uncomfortable with or that contradict to our beliefs
Perceptual context
Selective perception
Halo effect
Stereotyping
Ans: (B)
Selective perception
Q. Basis of "Collegial Model of OB is
Economic resources
Power
Leadership
Partnership
Ans: (D)
Partnership
Q. Employees needs met by Supportive Model is
Subsistence
Security
Status and Recognition
Self-actualization
Ans: (C)
Status and Recognition
Q. Which organization theory can be understood by IF and THEN relationship
System approach
Contingency approach
Process approach
Scientific approach
Ans: (B)
Contingency approach
Q. Which of the following is/are not job related source of stress
Role ambiguity
Role overload
Ethical dilemmas
Career concerns
Ans: (D)
Career concerns
Q. Which of the following is NOT an important issue relating to goal-setting theory?
Goal specificity
Equity among workers
Feedback
Defining the goal
Ans: (B)
Equity among workers
Q. Raju believes that men perform better in oral presentations than women. What shortcut has been used in this case?
The halo effect
The contrast effect
Projection
Stereotyping
Ans: (D)
Stereotyping
Q. Concept of MBO was introduced by:
Peter. F.Drucker
Mary Parker
Henry Fayol
Philip Kotler
Ans: (A)
Peter. F.Drucker
Q. Which dimension of Big 5 personality traits represents artistically sensitive, refined etc.
Culture
Emotional stability
Conscientiousness
Extroversion
Ans: (A)
Culture
Q. If everyone who is faced with a similar situation responds in the same way, attribution theory states that the behaviour shows ______________.
Consensus
Similarity
Reliability
Consistency
Ans: (A)
Consensus
Q.Organization structure primarily refers to ________
a. how activities are coordinated & controlled
b. how resources are allocated
c. the location of departments and office space
d. the policy statements developed by the firm
Ans:
a. how activities are coordinated & controlled
Q.The purpose of job enrichment is to ______
a. expand the number of tasks an individual can do
b. increase job efficiency
c. increase job effectiveness
d. increase job satisfaction of middle management
Ans:
b. increase job efficiency
Q.Strategic planning as a broad concept consists of ______
a. corporate strategy and business strategy
b. strategy formulation and strategy implementation
c. inputs and outputs
d. environmental analysis and internal analysis
Ans:
b. strategy formulation and strategy implementation
Q.According to Herzberg, which of the following is a maintenance factor?
a. Salary
b. Work itself
c. Responsibility
d. Recognition
Ans:
d. Recognition
Q.A major problem with a task force type of management is ______
a. there is no logical basis for task force information
b. its status is too inflexible
c. accountability
d. lack of planning
Ans:
b. its status is too inflexible
Q.Individuals such as Albert Einstein, Edwin Land and Steven Jobs lead through which type of power?
a. Legitimate
b. Reward
c. Expert
d. Charismatic
Answer: c
Ans:
c. Expert
Q.Communication begins with _____
a. encoding
b. idea origination
c. decoding
d. channel selection
Ans:
b. idea origination
Q.Functional managers are responsible _____
a. for a single area of activity
b. to the upper level of management and staff
c. for complex organizational sub-units
d. for obtaining copyrights and patents for newly developed processes and equipment
Ans:
a. for a single area of activity
Q.Policies are sometimes defined as a(n)
a. shortcut for thinking
b. action plan
c. substitute for strategy
d. substitute for management authority
Ans:
d. substitute for management authority
Q.The problem-solving process begins with
a. clarification of the situation
b. establishment of alternatives
c. identification of the difficulty
d. isolation of the cause
Ans:
c. identification of the difficulty
Q.What term is used for the extent to which an individual displays different behaviours in different situations?
continuity
integrity
flexibility
distinctiveness
Ans: (D)
distinctiveness
Q.As a manager, one of James's duties is to present awards to outstanding employees within his department. Which Mintzberg managerial role is James acting in when he does this?
leadership role
liaison role
monitor role
figurehead role
Ans: (D)
figurehead role
Q.A study of the culture and practises in different societies is called
a) Personality
b) Anthropology
c) Perception
d) Attitudes
Answer:b
Ans:
b) Anthropology
Q.____________ is known as “the father of scientific management.”
a) Fredrick W. Taylor
b) Henry Fayol
c) Robert Owen
d) None of these
Ans:
a) Fredrick W. Taylor
Q.___________ a young Welsh factory owner was one of the first to emphasise the human needs of employees: He refused to employ young children
a) Andrew Ure
b) J.N. Tata
c) Robert Owen
d) None of these
Ans:
c) Robert Owen
Q._____________ embodies a team concept, is based on the principle of mutual contribution by employer and employees
a) Autocratic model
b) Custodial model
c) Supportive Model
d) Collegial Model
Ans:
d) Collegial Model
Q.Contribution/s of human relations movement is/are
a) Great Depression
b) Labour Movement
c) Hawthorne Studies
d) All of these
Ans:
d) All of these
Q.Edward Tolman is related to
a) Behaviourist Framework
b) Cognitive approach
c) Social Cognitive Framework
d) None of these
Ans:
b) Cognitive approach
Q.Forces affecting organisational behaviour are
a) People
b) Environment
c) Technology
d) All of the above
Ans:
d) All of the above
Q.Hawthorne Studies is related to which stage of the organisational behaviour evolution
a) Industrial revolution
b) Scientific management
c) Organisational behaviour
d) Human relations movement
Ans:
d) Human relations movement
Q.In present context, challenges for OB are
a) Employee expectation
b) Workforce diversity
c) Globalization
d) All of the above
Ans:
d) All of the above
Q.Meso organisation behaviour is related with
a) Individual behaviour
b) Group behaviour
c) Organisational behaviour
d) None of these
Ans:
b) Group behaviour
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