Business Communication (SYBCOM) || Question Bank
Report Writing and Internal Correspondence
Short Answer Questions
1. What are the characteristics of business reports?
2. What are business proposals?
3. Write a short note on project proposal.
4. What are the advantages of press releases?
Long Answer Questions
1. Discuss the essential elements of report writing.
2. Examine the factors that should be considered while drafting a memo.
3. Discuss in detail the importance of press releases as a means of communication.
Recent Trends in Business Communication
Short Answer Questions
1. Write a short note on the role of internet.
2. What do you mean by worldwide web?
3. Briefly mention the advantages of email.
4. What are the tasks performed by Google Forms?
5. How can one conduct meetings through Zoom App?
Long Answer Questions
1. Discuss the importance of social media network in today’s technology enabled
world.
2. Explain the benefits of teleconferencing and video conferencing.
3. Examine the ways in which one can conduct virtual meetings using various
applications.
Types and Drafting of Business Letters
Short Answer Questions
1. What is a tender?
2. Briefly mention the important points that should be covered in a tender.
3. Write a short note on Quotations.
4. What should be the tone of the letters of enquiry?
5. What are the features of a good sales letter?
6. Write a short note on collection and recovery letters.
Long Answer Questions
1. Explain the details that should be mentioned in an order letter.
2. Discuss the details that should be included in orders placed by business
organizations.
3. Analyse the ways an organization can handle customer complaints.
Writing Formal Mails and Blog writing.
Short Answer Questions
1. Write a short note on email language.
2. Briefly mention the nuances of writing a blog.
Long Answer Questions
1. Examine the situations in which email correspondence is not recommended.
2. Discuss in detail the process of writing business blogs.
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